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Payment & Project Policy

Clear, Author-Friendly Payment & Project Terms

We keep our payment, milestone, refund, and approval process transparent so authors know exactly how a project works before they commit.

  • Author Keeps Control
  • Amazon KDP Support
  • IngramSpark Setup Guidance
  • Editing & Proofreading
  • Cover Design
  • Book Formatting
  • Clear Publishing Process

Policy

How payments and projects work

  • Transparent pricing

    Project pricing is quoted before work begins. You will receive a clear scope, deliverables list, and total price so nothing is a surprise.

  • Milestone payments

    Payments may be split into milestones depending on the project. Larger publishing packages typically use a 50% deposit and 50% before final delivery, or scoped milestones for multi-stage work.

  • When work begins

    Work begins after payment (or the agreed deposit) is received. Timelines are confirmed after kickoff so scheduling matches your book's actual scope.

  • Refund policy

    Refunds depend on the amount of work already completed. Completed services, delivered files, editing work, design drafts, formatting, and consulting time may not be refundable. If a project is cancelled mid-way, we prorate based on the work already performed.

  • Author approval

    Authors approve major stages before final publishing support — including editing rounds, cover direction, formatting proofs, and platform setup. Nothing is published without your review and sign-off.

  • No sales or ranking guarantees

    Sales, rankings, reviews, and bookstore placement are not guaranteed. Our service is to prepare and publish your book professionally. Post-launch performance depends on genre, marketing, pricing, author platform, and distribution strategy.

  • Payment security

    Payments are processed through a secure Payoneer payment link. Global Publishers House does not collect, view, or store card numbers, bank details, or sensitive payment information.

  • Confidentiality

    Manuscripts and project details are treated as confidential and are not shared, published, or distributed without your permission.

This policy is a plain-English summary of how we work with authors. A project-specific agreement is provided with each quote and takes precedence for that engagement.

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